Please allow up to 3 weeks for orders to be made (only applies to make-to-order items) :) Orders will be shipped in 2-10 business days after that! Time may be shorter if I am not busy! No refunds however if there is an issue please contact me. I am not responsible for lost/stolen packages, incorrect/incomplete addresses, refusal of package pickup after shipment. If your package is sent back to me due to an incomplete address, I will ship it back out as long as the shipping fee is covered. Thank you for supporting my small business :)